Wir, Genta.ch, nehmen den Schutz Ihrer persönlichen Daten sehr ernst. Diese Datenschutzerklärung erläutert, wie wir Ihre personenbezogenen Daten verarbeiten, wenn Sie unsere Cloud-Dienste nutzen. Sie erfahren, welche Daten wir erheben, zu welchem Zweck wir diese verarbeiten und welche Rechte Sie haben.
We, Genta.ch, take the protection of your personal data very seriously. This privacy policy explains how we process your personal data when you use our cloud services. It outlines the data we collect, the purpose of our processing, and your rights regarding your data.
1. Data Controller
The data controller in terms of data protection laws is:
Rümikerstrasse 10, 8409 Winterthur
+41 44 527 11 39
2. Collection and Processing of Personal Data
We collect and process personal data only to the extent necessary to provide our services. Personal data includes information related to an identified or identifiable individual.
2.1. Data We Collect
- Customer Data: Name, address, email, phone number, payment information.
- Contract Data: Information related to the use of our cloud services (e.g., contract duration, scope of services).
- Usage Data: Information about your use of the cloud services we provide (e.g., access logs, IP address, technical data).
- Communication Data: Information you provide to us in the course of communication (e.g., inquiries, support requests).
2.2. Purposes of Data Processing
- Vertragserfüllung: Wir verarbeiten Ihre personenbezogenen Daten, um die von Ihnen angeforderten Dienstleistungen zu erbringen.
- Rechtliche Verpflichtungen: Die Verarbeitung von Daten kann erforderlich sein, um rechtlichen Verpflichtungen nachzukommen.
- Legitimate Interests: In certain cases, we process your data to protect our legitimate interests, such as improving our services or for security purposes (Art. 6(1)(f) GDPR).
3. Transfer of Data to Third Parties
We only share your data with third parties when necessary for contract fulfillment, when we are legally obligated to do so, or when you have expressly consented. Examples:
- Service Providers: Third-party vendors who perform specific services on our behalf (e.g., payment processors, hosting providers).
- Legal Requirements: Disclosure to authorities or courts when required by law.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or destruction. This includes encrypted data transmission and secure storage on our servers.
5. Duration of Data Storage
We retain your personal data only as long as necessary to fulfill the purposes mentioned above or as required by legal retention periods. Afterward, the data will be deleted or anonymized.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You may request information about the processing of your personal data at any time.
- Rectification: You have the right to have incorrect or incomplete data corrected.
- Erasure: You may request the deletion of your data, provided there are no legal retention obligations.
- Restriction of Processing: In certain cases, you may request the restriction of processing your data.
- Data Portability: You have the right to receive the data you provided in a commonly used, machine-readable format.
7. Changes to the Privacy Policy
We reserve the right to update this privacy policy as needed to reflect legal requirements or changes to our services. The current version is always available on our website.
Diese Datenschutzerklärung entspricht den Vorgaben des Schweizer Datenschutzgesetzes (DSG).